Refund policy

Due to the nature of consumable products, all sales are generally final.

If your order arrives:

  • Damaged
  • Defective
  • Incorrect
  • Missing items

Please contact hello@siptheory.us within 7 days of delivery.

To help us resolve the issue quickly, include:

  • Order number
  • Description of the issue
  • Photos of the product and packaging

Approved claims may receive:

  • Replacement product
  • Store credit
  • Refund at our discretion

Shipping fees are non-refundable unless the error was caused by Sip Theory.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Because these are consumable products, we do not accept physical returns. Certain items — including hazardous materials, flammable liquids, or gases — can never be returned under any circumstance. Contact us at hello@siptheory.us with any questions about your specific order.

Refunds
We will notify you once we've reviewed your claim and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days.

If more than 15 business days have passed since your refund was approved, please contact us at hello@siptheory.us.

Flat $4.99 Shipping

$4.99 flat rate on any order, and free shipping once you hit $85.

Premium Brands

Curated THC, Kratom, Kava and functional beverages from trusted industry-leading brands.

Secure Checkout

Encrypted payments and secure ordering for a safe shopping experience.

Age Verified

21+ products sold only where permitted by law. Age verification required.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.